Support Layer

PURPOSE: GIVE YOU STRUCTURED, ALWAYS-ON SUPPORT THAT REMOVES BOTTLENECKS, ACCELERATES IMPLEMENTATION, AND GETS YOU REAL ANSWERS FAST — WITHOUT RELYING ON SLOW EMAIL THREADS OR OVERLOADED TEAM CHATS. LESSON 1: HOW WE SUPPORT YOU HERE’S WHAT YOU GET FROM OUR SUPPORT STACK SLACK CHANNEL (PRIVATE TO YOU): ASK ALL YOUR QUESTIONS, SHARE LINKS, GET ASYNC FEEDBACK AND MAKE SURE YOUR ON TRACK. MON–FRI RESPONSE GUARANTEE. LOOM REVIEW SUBMISSIONS: FOR WHEN YOU WANT DEEP FEEDBACK ON YOUR ADS, FUNNELS, EMAILS, OR SALES CALLS. SUBMIT HERE WEEKLY STRATEGY CALLS: JOIN TO GET UNSTUCK, GET ADVICE, OR JUST MAKE SURE YOU’RE ON TRACK. SCHEDULE YOURSELF FOR A WEEKLY CALL HERE MONTHLY GROWTH AUDITS: SUBMIT YOUR FUNNEL + ACQUISITION METRICS — WE’LL SEND BACK A PERSONALIZED GROWTH MAP. EMERGENCY THREAD: LAUNCHING? ADS BREAKING? USE THE DEDICATED CHANNEL FOR FAST HELP LESSON 2: HOW TO USE EACH CHANNEL TOOL PURPOSE WHEN TO USE SLACK CHANNEL ASYNC QUESTIONS, QUICK UPDATES, BLOCKERS ANYTIME DURING MON–FRI LOOM SUBMISSION FORM ASSET REVIEWS, LANDING PAGE CRITIQUES, SALES CALLS FOR DEEP FEEDBACK, NOT QUICK CLARIFICATIONS STRATEGY CALLS ASK QUESTIONS LIVE, BRAINSTORM GROWTH PLANS BOOK WEEKLY OR DROP QUESTIONS IN ADVANCE GROWTH AUDIT FORM SUBMIT KPIS FOR MONTHLY REVIEW + STRATEGY PLAN FILL END OF EACH MONTH EMERGENCY THREAD TECHNICAL ISSUES, AD BREAKS, DEADLINE BLOCKERS USE ONLY WHEN URGENT LESSON 3: WHAT GETS FAST FEEDBACK BEST PRACTICES FOR USING SUPPORT PROPERLY BE SPECIFIC: LINK WHAT YOU NEED HELP WITH (E.G. “CAN YOU REVIEW THIS VSL PHASE 3.1 TALKING ABOUT XYZ XYZ I’M NOT SURE ABOUT XYZ XYZ?” NOT JUST “NEED HELP”) ONE TOPIC PER THREAD: MAKES IT EASIER TO REPLY FASTER TAG IF URGENT: USE @TEAM-SAASLAUNCH OR THE 🔴 EMOJI IN SLACK FOR EMERGENCIES LESSON 4: FORMS YOU’LL USE EOD FORM → WHAT YOU DID TODAY, WHERE YOU’RE STUCK, WHAT’S NEXT (USED DURING ONBOARDING OR WEEKLY CYCLES) TRACKING FORM → KEY METRICS (ADS, TRIALS, CAC, LTV, FUNNEL STATS) (SUBMITTED WEEKLY — HELPS US OPTIMIZE YOUR SYSTEM IN REAL TIME) LOOM REVIEW FORM → DROP IN AD SCRIPTS, COLD EMAILS, LANDING PAGES, SALES CALLS (RESPONSE WITHIN 48 HOURS — USUALLY FASTER) LESSON 5: WHEN TO USE STRATEGY CALLS WHO IT’S FOR FOUNDERS WHO WANT PERSONALIZED GROWTH STRATEGY HELP CLIENTS PREPPING FOR LAUNCHES OR PIVOTING OFFERS ANYONE WHO WANTS HANDS-ON FUNNEL, AD, OR SALES HELP HOW TO USE IT FILL OUT SHORT INTAKE BEFORE YOUR SLOT BRING ONE CORE ISSUE YOU WANT SOLVED RECORDINGS + NOTES SENT AFTER CALL SUCCESS OUTCOME OF THIS LAYER BY USING THIS SUPPORT SYSTEM CORRECTLY, YOU’LL: LAUNCH ASSETS 2–3X FASTER NEVER FEEL “STUCK” ON WHAT TO DO NEXT GET REAL FEEDBACK FROM GROWTH OPERATORS (NOT GENERIC ADVICE) FIX ADS, FUNNELS, OR EMAILS THAT AREN’T WORKING — FAST EXPLOSIVE GROWTH AND MORE CONFIDENT GROWTH DECISIONS